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University Hospitals of Derby and Burton NHS Foundation Trust logo
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Pathway Co-ordinator

Band 3

Main area
Pathway Co-ordinator (Medical Secretary)
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
320-CDCS-1194
Site
Royal Deby Hospital
Town
Derby
Salary
£19,737 - £21,142 pa
Salary period
Yearly
Closing
22/06/2021 23:59
Interview date
06/07/2021

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.

University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services.  The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.

As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds.  All individuals are valued and given every opportunity to succeed based on merit.

The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.

Join us and help make a real difference to our Trust.

Here’s more about the role and what we’re looking for; 

University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services.  The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.

Join us and help make a real difference to our Trust.

Here’s more about the role and what we’re looking for; 

Job overview

Do you have excellent interpersonal skills? Are you flexible, approachable and a team player?

If so we are looking for an enthusiastic individual who has excellent organisational skills; good attention to detail, and a flexible approach to duties with the ability, to use initiative in resolving problems.

A  good standard of English to O level/GCSE or equivalent is required and RSA/OCR level III WP/typing or equivalent knowledge and skills.

Experience working in an support secretary role and familiarisation of medical terminology is desirable. Audio typing experience is also a requirement.

A good knowledge of IT systems and excellent communication skills are also essential for this role.

This is a Full time post 37.5 hours a week Monday to Friday. Core hours for the department are 8.00 - 5:30pm. A flexible approach to starts and finish times is required.

Main duties of the job

  • Organise and collate Cancer Multi-disciplinary Team (MDT) meetings on a daily basis which includes liaising with Consultants and individual specialist areas assuring attention to detail is key at all times.
  • Day to day organisation and diary management for up to 3 consultants.
  • Working closely with Consultant Histopathologist and senior laboratory team.
  • Typing of patient reports in a timely and efficient manner within set timescales and excellent attention to detail.
  • Dealing with patient enquiries while remaining professional and confidential.   Excellent telephone manner is required for this role.
  • Liaising with other Hospitals regarding patient results and second opinions and recording patient information accurately and confidentially.
  • Confident with IT systems used.

Working for our organisation

Key facts about our Trust:

  • Every day our hospitals see more than 4,000 outpatients
  • We see more Trauma & Orthopaedic outpatients than any other Trust – over 3,300 per week
  • An average 860 patients are seen in A&E every day – the 6th largest in the country
  • Our hospitals admit more than 220 emergency patients every day
  • We carry out more planned surgical operations than any other Trust in England with almost 50,000 operations taking place in our 52 operating theatres
  • We are one of only 5 Trusts nationally with more than 50 operating theatres
  • We carry out more than 300 elective procedures each working day
  • We employ 12,000 staff across our 5 hospital sites
  • We have a Director of Allied Health Professionals who is committed to provide leadership, progression and direction to AHPs

Closing date of applications: 22nd June 2021

Interview date:6th July 2021

Detailed job description and main responsibilities

  • To act as the point of contact for patients and medical staff on behalf of the consultant and his/her team ensuring that all queries are answered with skill, sensitivity and in a courteous and professional manner.
  • Efficient management of the Consultants diary.
  • Typing and despatch of clinical correspondence related to NHS medical patients within agreed timescales and quality standards.
  • To ensure that urgent test results/correspondence is brought to the immediate attention of the Consultant or his/her team.
  • An understanding of the 18-week RTT process and a knowledge of the Trust Patient Access Policy and an agreement to adhered to these policies according to National Trust Guidelines.
  • Working to strict Trust and Government policies and Waiting list management and 18 weeks guideline
  • Accurately informing patients/clinicians of outcomes and information to influence the effective service delivery for all patients including waiting list queries.
  • Support management in the preparation and validation of the waiting lists and performance data in the team leader’s absence.
  • Liaise effectively with wards and departments within the hospital.
  • To escalate any urgent problems to a senior manager.
  • Provide secretarial support/cover for colleagues during absence.
  • Undertake necessary training as and when required by the Trust.

Person specification

Application

Essential criteria
  • Medical terminology
  • Previous experience as a support secetary
  • Audio typing
  • English GCSE/O Level/Grade 2
  • RSA Level 2 / word processing
Armed Forces CovenantNo smoking policyMindful employer.  Being positive about mental health.Disability confident employerArmed Forces Covenant (Silver Award)Step into health

Applicant requirements

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here. It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here. Not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, check if you’re eligible to apply for the Health and Care Worker visa instead. It’s cheaper to apply for and you do not need to pay the annual immigration health surcharge

Documents to download

Apply online now

Further details / informal visits contact

Name
Ginette Schofield
Job title
Histopathology Admin Team Leader
Email address
ginette.schofield@nhs.net
Telephone number
01332 789324