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Pathway Support Co-ordinator

Band 2

Main area
Histopathology
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
320-CDCS-1191
Site
Royal Derby Hospital
Town
Derby
Salary
£18,005 - £19,337 Per Annum
Salary period
Yearly
Closing
Today at 23:59
Interview date
30/06/2021

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.

University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services.  The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.

As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds.  All individuals are valued and given every opportunity to succeed based on merit.

The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.

Join us and help make a real difference to our Trust.

Here’s more about the role and what we’re looking for; 

University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services.  The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.

Join us and help make a real difference to our Trust.

Here’s more about the role and what we’re looking for; 

Job overview

We believe that the Pathway Co-Ordinator (support secretary) plays a key role by providing professional administration skills.  We are looking for passionate and committed individuals who share our key values and want to invest in continuously improving our Histology service.

We are looking for an enthusiastic individual who, has excellent inter-personal and organisational skills; an adaptable nature and a flexible approach to duties, with the ability, to use initiative in resolving problems and organising/prioritising workload.

Experience working in an administrative/support secretary role and familiarisation of medical terminology is also essential.

This post is 37.5 hours a week Monday to Friday.  A flexible approach to start and finish times is required.

If you are looking for a new challenge and feel passionate about this role then we would love to hear from you.

Main duties of the job

  • To provide support for the Secretaries in Histopathology in preparation of MDT meetings assuring attention to detail is key at all times.
  • Liaising with the Secretaries on a day-to-day basis.
  • Dealing with patient enquiries while remaining professional and confidential.   Excellent telephone manner is essential to this role.
  • Assisting with the transfer of patient results to other areas of the Hospital
  • Confident with IT systems such as Microsoft office, ILAB, Pathosys.
  • Recording patient information accurately and confidentially.
  • Liaising with other Hospitals regarding patient results and second opinions
  • Dealing with the Laboratory staff and other areas to assure patient results are handled in a timely manner
  • Good organisational skills needed

Working for our organisation

Key facts about our Trust:

  • Every day our hospitals see more than 4,000 outpatients
  • We see more Trauma & Orthopaedic outpatients than any other Trust – over 3,300 per week
  • An average 860 patients are seen in A&E every day – the 6th largest in the country
  • Our hospitals admit more than 220 emergency patients every day
  • We carry out more planned surgical operations than any other Trust in England with almost 50,000 operations taking place in our 52 operating theatres
  • We are one of only 5 Trusts nationally with more than 50 operating theatres
  • We carry out more than 300 elective procedures each working day
  • We employ 12,000 staff across our 5 hospital sites
  • We have a Director of Allied Health Professionals who is committed to provide leadership, progression and direction to AHPs

Closing date of applications: 16 June 2021

Interview date: 30 June 2021

Detailed job description and main responsibilities

  • Typing and despatch of clinical correspondence relating to NHS medical patients within the quality standards and time limits as specified.
  • Effective liaison with the relevant wards and departments within the hospital and with patients and other health care providers associated with the
  • Consultant, his/her team to ensure a prompt and effective communication system.
  • Assist in the upkeep of the departmental clinical information and general filing of correspondence.
  • An understanding of the 18-week RTT process and a knowledge of the Trust
  • Patient Access Policy and an agreement to adhered to these policies according to National Trust Guidelines.
  •  Working to strict Trust and Government policies and Waiting list management and 18 weeks guideline
  • Responsible for the regular case note maintenance and accurate filing
  • Books and arranges meetings when required.
  • To provide support and cover to other areas to the Business Unit/Division and to undertake other duties as requested.
  • Answer the telephone and take messages and deal with queries as required.

Person specification

Qualifications

Essential criteria
  • English qualification GCSE/O level
  • Good knowledge of IT systems
Desirable criteria
  • Medical terminology
  • Audio typing
  • RSA / word processing
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Applicant requirements

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here. It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here. Not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, check if you’re eligible to apply for the Health and Care Worker visa instead. It’s cheaper to apply for and you do not need to pay the annual immigration health surcharge

Documents to download

Apply online now

Further details / informal visits contact

Name
Ginette Schofield
Job title
Histology Admin Team Leader
Email address
ginette.schofield@nhs.net
Telephone number
01332 789324

If you have problems applying, contact

Address
Recruitment Team, Workforce Management
Training Centre
Rehab Block, Level 3
Royal Derby Hospital
Derby
Derbyshire
DE22 3NE
Telephone
01332 786187 / 07385 367224