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University Hospitals of Derby and Burton NHS Foundation Trust logo
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Flexible Clerical Worker

Level 2

Main area
Flexible Staffing Services - Administration
Level 2
Flexible working - 0 hours per week (As & When / Bank)
Job ref
£20,374.87 WTE Pro Rated
Salary period
31/08/2023 23:59

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.

University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services.  The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.

As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds.  All individuals are valued and given every opportunity to succeed based on merit.

The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.

The Trust is a Disability Confident Employer and committed to both employing and retaining people with disabilities.

Join us and help make a real difference to our Trust.

Here’s more about the role and what we’re looking for; 

Job overview

Flexible Clerical Worker

Zero hours per week - As and When Required Working Arrangements Standard Working Arrangements are £20374.87 Whole Time Equivalent pro-rated

We are looking for highly motivated, hardworking individuals to join our administration and clerical bank to provide a high quality administration service to users across all UHDB sites.

Main duties of the job

Our placements are generally for a maximum of 3 months in duration, with most requiring a commitment to work between the hours of 08:00 – 18:00 Monday to Friday - work patterns vary from full to part time hours. We are keen to encourage applicants with good levels of availability during these hours, as weekend and evening placements are rarely available.

Examples of duties include a wide variety of administration duties according to the role being covered and may include telephone work, monitoring and management of shared mailboxes, data input, reception work, secretarial support, arranging meetings and preparation of documentation.

Working for our organisation

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

  • Development opportunities, including both professional and leadership development
  • On-going support through every step of the way from recruitment to when you join our team and beyond.
  • A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts about our Trust:

  • Our hospitals see more than 4,000 outpatients daily
  • We see more Trauma & Orthopaedic outpatients than any other Trust – over 3,300 per week
  • An average 860 patients are seen in A&E every day – 6th largest in the country
  • Our hospitals admit more than 220 emergency patients daily.
  • We carry out more planned surgical operations than any other Trust in England with almost 50,000 operations taking place in our 52 operating theatres
  • We are one of only 5 Trusts nationally with more than 50 operating theatres
  • We carry out more than 300 elective procedures each working day

Detailed job description and main responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

Person specification

Computer Skills

Essential criteria
  • Ability to use Word - Must be detailed in application.
  • Ability to use Excel - Must be detailed in application.


Desirable criteria
  • 5 GCSEs at Grade A-C (4-9) or equivalent qualification
  • GCSE English at Grade A-C (4-9) or equivalent qualification
  • GCSE Maths at Grade A-C (4-9) or equivalent qualification


Essential criteria
  • Recent experience working in administration role
Desirable criteria
  • Recent experience working in a customer service role


Essential criteria
  • Effective written communication skills

Employer certification / accreditation badges

No smoking policyMindful employer.  Being positive about mental health.Disability confident employerArmed Forces CovenantStep into healthArmed Forces Covenant Gold Award

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Claire Roberts
Job title
Flexible Staffing Manager
Email address
Telephone number
01332 787034