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University Hospitals of Derby and Burton NHS Foundation Trust logo
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Pathway Coordinator (Medical Secretary)

Band 3

Main area
Obstetrics and Gynaecology
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
320-W&C-BUR-0057-A
Site
Queens Hospital Burton
Town
Burton on Trent
Salary
£19,737 - £21,142 per annum
Salary period
Yearly
Closing
Today at 23:59
Interview date
29/06/2021

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.

University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services.  The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.

As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds.  All individuals are valued and given every opportunity to succeed based on merit.

The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.

Join us and help make a real difference to our Trust.

Here’s more about the role and what we’re looking for; 

University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services.  The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.

Join us and help make a real difference to our Trust.

Here’s more about the role and what we’re looking for; 

Job overview

Are you an experience Medical Secretary that has the skills to work in a fast paced environment?

We are looking for a full time Pathway Co-ordinator (Medical Secretary) to work 37.5 hours per week to join our Obstetric and Gynae secretarial team at Burton Hospital.  Part time hours may be considered.

You will need to be an enthusiastic team player and motivated with excellent communication skills. You will require high levels of organisation with the ability to prioritise your daily workload effectively.

Main duties of the job

An understanding of the 18 week RTT pathways
 Knowledge of the Trusts Patient Access Policy
 Knowledge and familiarisation of medical terminology
 Excellent communication and organisational skills
 Knowledge of Microsoft applications such as Word, Excel, and emails
 RSA III or equivalent qualification
 Experience working in a secretarial role
 Audio typing experience

We pledge to always offer a helping hand to assist you on your career journey. We provide a welcoming environment and will support your development with access to a wealth of training, supervision and personal development opportunities.

Working for our organisation

Key facts about our Trust:

  • An average 860 patients are seen in A&E every day – the 6th largest in the country
  • Our hospitals admit more than 220 emergency patients every day
  • We carry out more planned surgical operations than any other Trust in England with almost 50,000 operations taking place in our 52 operating theatres
  • We are one of only 5 Trusts nationally with more than 50 operating theatres    carry out more than 300 elective procedures each working day  We employ 12,000 staff across our 5   hospital sites  We have a Director of Allied Health Professionals who is committed to provide leadership, progression and direction to AHPs

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Closing date of applications: 16th June 2021

 Interview date:  29th June 2021

Detailed job description and main responsibilities

  • To act as the point of contact for patients and medical staff on behalf of the consultant and his/her team ensuring that all queries are answered with skill, sensitivity and in a courteous and professional manner.
  • Efficient management of the Consultants diary.
  • Typing and despatch of clinical correspondence related to NHS medical patients within agreed timescales and quality standards.
  • To ensure that urgent test results/correspondence is brought to the immediate attention of the Consultant or his/her team.
  • An understanding of the 18-week RTT process and a knowledge of the Trust Patient Access Policy and an agreement to adhered to these policies according to National Trust Guidelines.
  • Working to strict Trust and Government policies and Waiting list management and 18 weeks guideline
  • Accurately informing patients/clinicians of outcomes and information to influence the effective service delivery for all patients including waiting list queries.
  • Support management in the preparation and validation of the waiting lists and performance data in the team leader’s absence.
  • Liaise effectively with wards and departments within the hospital.
  • To escalate any urgent problems to a senior manager.
  • Provide secretarial support/cover for colleagues during absence.
  • Undertake necessary training as and when required by the Trust.

Person specification

Qualifications

Essential criteria
  • A good standard of English to O level / GCSE equivalent
  • RSA / OCR III or equivalent knowledge and skills
  • NVG level III Business and Administration or equivalent knowledge and skills

Experience

Essential criteria
  • Previous administrative and secretarial experience
Desirable criteria
  • Audio typing qualifications or experience
  • Knowledge and understanding of a range of secretarial and administrative procedures
  • Ability to work independently or part of a team
  • Medical secretary experience

Planning & Organisation

Essential criteria
  • The ability to plan, organise and prioritise own work load and work to specified deadlines
  • Flexible approach to workload
  • Must be an effective team player

IT Experience

Essential criteria
  • Demonstrates IT skills and familiarity with Microsoft Office packages
  • Advanced keyboard skills / audio / copy typing
  • Extensive use of PC and other office equipment
Desirable criteria
  • Trained / access to Trust systems such as V6 and Medisec
  • Good level of typing speed and accuracy
  • Digital audio typing experience
Armed Forces CovenantNo smoking policyMindful employer.  Being positive about mental health.Disability confident employerArmed Forces Covenant (Silver Award)Step into health

Applicant requirements

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here. It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here. Not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, check if you’re eligible to apply for the Health and Care Worker visa instead. It’s cheaper to apply for and you do not need to pay the annual immigration health surcharge

Documents to download

Apply online now

Further details / informal visits contact

Name
Emma Clamp
Job title
Operational Coordinator
Email address
emma.clamp@nhs.net
Telephone number
01283511511

If you have problems applying, contact

Address
Recruitment Team, Workforce Management
Training Centre
Rehab Block, Level 3
Royal Derby Hospital
Derby
Derbyshire
DE22 3NE
Telephone
01332 783342 / 07385 367225