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University Hospitals of Derby and Burton NHS Foundation Trust logo
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Pathway Support / Administration Assistant

Band 2

Main area
Diabetes and Endocrinology
Grade
Band 2
Contract
6 months (Secondment/Fixed Term)
Hours
Full time - 37.5 hours per week
Job ref
320-MED-BUR-0174-A
Site
Queens Hospital Burton
Town
Burton
Salary
£18,005 - £19,337 pa
Salary period
Yearly
Closing
18/06/2021 23:59
Interview date
02/07/2021

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together.

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

With over 13,000 members of staff you can expect huge variety and new opportunities every day! Our staff go above and beyond and take pride in caring for our patients.

University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services.  The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.

As a Trust we promote an inclusive environment and welcome applications from a diverse pool of talent and backgrounds.  All individuals are valued and given every opportunity to succeed based on merit.

The Trust actively encourages applications from members of our Black, Asian and Minority Ethnic communities. These groups are under-represented in our organisation, and it’s important to us that our workforce reflects the diversity of our communities as much as possible.

Join us and help make a real difference to our Trust.

Here’s more about the role and what we’re looking for; 

University Hospitals of Derby and Burton NHS Foundation Trust is fully committed to promoting inclusion, equality, diversity and human rights in employment and delivery of its services.  The Trust is committed to providing an environment where all employees, patients, carers and visitors experience equality of opportunity by means of understanding and appreciating the value of diversity.

Join us and help make a real difference to our Trust.

Here’s more about the role and what we’re looking for; 

Job overview

An exciting opportunity has arisen for a flexible and motivated individual to join and support the Diabetes  Administration Team at Queens Hospital Burton, on a fixed term/secondment contract of 6 months. This post is full time for 37.5 hours per week.

Main duties of the job

Some of the main duties of the job are:

  • Plan and prioritise own daily workload to ensure that clinic deadlines are met and in the case of note preparation that adequate time has been allowed for the requesting and receipt of investigation/test results and reports.
  • Responds to internal & external queries verbally and written
  • Effective liaison with the relevant wards and departments within the hospital and with patients and other health care providers associated with the Consultant

Working for our organisation

Key facts about our Trust:

  • Every day our hospitals see more than 4,000 outpatients
  • We see more Trauma & Orthopaedic outpatients than any other Trust – over 3,300 per week
  • An average 860 patients are seen in A&E every day – the 6th largest in the country
  • Our hospitals admit more than 220 emergency patients every day
  • We carry out more planned surgical operations than any other Trust in England with almost 50,000 operations taking place in our 52 operating theatres
  • We are one of only 5 Trusts nationally with more than 50 operating theatres
  • We carry out more than 300 elective procedures each working day
  • We employ 12,000 staff across our 5 hospital sites
  • We have a Director of Allied Health Professionals who is committed to provide leadership, progression and direction to AHPs

Closing Date:  18th June 2021

Interview Date: 2nd July 2021

Detailed job description and main responsibilities

The successful candidate will have the following qualities-

  • An understanding of the 18-week RTT process and a knowledge of the Trust Patient Access Policy and an agreement to adhered to these policies according to National Trust Guidelines, as appropriate to role
  • RSA qualification or equivalent knowledge.  
  • Good organisational skills with a flexible approach to workload.
  • Good communications skills.
  • To communicate routine information with members of the team, patients and carers.
  • Able to deal with patients/carers where there may be barriers to understanding e.g. Language, emotional difficulties.
  • You are encouraged to read the contents of the Job Description and decide whether you are able to fulfil the requirements.
  • You should be educated to a good standard of English to GCSE or equivalent and have an advanced level of IT literacy with experience of using a range of IT applications.

Person specification

Knowledge

Essential criteria
  • A good standard of English to O Level/GCSE or equivalent
  • RSA qualification or equivalent
Desirable criteria
  • Understanding of the 18 week pathway
  • Knowledge of Lorenzo

Communication

Essential criteria
  • Able to liaise with both patients and staff effectively
  • Demonstrates ability to communicate via phone, email and face to face

Organisation

Essential criteria
  • Able to prioritise workload
  • Demonstrates ability to organise own workload
Desirable criteria
  • Able to manage multiple tasks at once
Armed Forces CovenantNo smoking policyMindful employer.  Being positive about mental health.Disability confident employerArmed Forces Covenant (Silver Award)Step into health

Applicant requirements

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here. It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here. Not everyone needs a ‘Skilled Worker’ visa. If you are applying for a vacancy in health or adult social care, check if you’re eligible to apply for the Health and Care Worker visa instead. It’s cheaper to apply for and you do not need to pay the annual immigration health surcharge

Documents to download

Apply online now

Further details / informal visits contact

Name
Jessica Hallam
Job title
Operational Coordinator
Email address
jessica.hallam@nhs.net
Telephone number
07385375894

If you have problems applying, contact

Address
Recruitment Team, Workforce Management
Training Centre
Rehab Block, Level 3
Royal Derby Hospital
Derby
Derbyshire
DE22 3NE
Telephone
01332 783342 / 07385 367225